Frequently Asked Questions

Q. If I want to add another child, get a different room type or my children´s ages fall outside of the package limitation, can I request a change to an existing package?
A. Our packages have some flexibility and often times we are able to work with our hotel partners to make minor modifications to a package. If you have specific questions about a package on the Luxury Link site, please call our Concierge team at  + 0-808-189-0029.

Q. How do I access “My Account”?
A. Your customized “My Account” page provides links to “Update Account Info” or “Update Preferences”. Simply click on the appropriate link. “Update Account Info” includes Personal Information, Shipping Information, or Billing Information/Credit Card Information. “Update Preferences” includes all your favorite destination, travel styles, or other preferences.

Q. How do I register?
A. From our home page, simply click on the REGISTER link on the upper right, and fill in your information in the spaces provided. Please be sure to make a note of your username and password for future reference. Be certain to safeguard your password from unauthorized use. You will be responsible for bids placed using your username and password.

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